The Consultant’s Toolkit


Course overview

Internal and external consultants alike rely on a variety of consulting tools to diagnose organizational problems and identify and evaluate potential solutions.

Designed for internal consultants with less than seven years of consulting experience, the program explores the tools and essential consulting skills that prepare you to deliver more effective solutions to your clients. Through a combination of lecture, case discussion, and interactive group exercises, The Consultant’s Toolkit teaches you analytic techniques that can be used in diverse settings, including small and large companies, and for-profit and non-profit making organizations.

Who should attend the course?

The Consultant’s Toolkit Course is aimed at:

  • If you currently work with consultants or would like to understand and use consulting tools and techniques within your organization, you benefit from this program. hose with less than seven years of consulting experience will likely discover additional tools to enhance your expanding toolkit.
  • This program is not recommended for independent consultants. Those who work within a consulting firm or are an internal consultant with a company will find this most beneficial.

Course objectives

The workshop aims include ways to:

  • Build a foundation of knowledge for success in a consulting role
  • Gain an understanding of the consulting process
  • Acquire essential consulting skills for contracting with clients, collecting, analysing, and presenting data
  • Learn consulting techniques in the areas of strategy formulation, market research, operations, performance management, and project management
  • Learn how to engage more effectively with those consulting for your organization
  • Earn a Certificate of Participation from the Harvard University Division of Continuing Education
  • Understanding management consulting
  • Choose the right firm to work for
  • Prepare for management consulting interviews
  • Familiarize yourself with the management consulting recruiting process
  • Solve estimation cases
  • Implement better strategies to increase profitability
  • Design a market entry strategy

The Learning Model

The trainer uses up-to-date training techniques and a variety of training methods, to give all participants the
best opportunities for learning including:

  • Class session
  • Group discussions
  • Simulations exercises
  • Case studies and problem solving exercises
  • Individual assignments
  • Templates and tools

Course Contents

  • Overview of the consulting industry, trends, and the role of consultants
  • Strategic frameworks for the consulting process
  • Problem definition
  • Discovery and data collection
  • Recommendation and presentation
  • Implementation
  • Balanced scorecard
  • Operational diagnostic tools
  • Hypothesis trees
  • Research methods
  • Dealing with resistance
  • Sustaining Competitive Advantage

Course Calendar


27-29 Jan

10-12 Feb

16-18 Mar

06-08 Apr

18-20 May

08-10 Jun

06-08 Jul

03-05 Aug

07-09 Sept

05-07 Oct

02-04 Nov

07-09 Dec

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Cost: R7 500


Interested in a custom programme?
Beginning with the content of our existing offerings, we’ll work with you
to create a program tailored to address the challenges of your organization.

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