Secretarial & Administration

 

If you want to be an indispensable secretary or administrative assistant, the courses and in-house short programmes below are for you! You will acquire good organizational skills, excellent time management skills, effective communications skills, written and verbal, confidence with IT and computer packages, accuracy and good attention to detail, an ability to stay calm and tactful under pressure, ability to self-motivate and keep a bright and positive attitude:
Course Title Who should attend Prerequisites Duration
Business Etiquette and Cultural Diversity for Secretaries
Personal Assistants, Secretaries, Managers Sales Representatives, Customer Service Personnel
Administration Staff
None 1 day
Professional Secretaries Conference
Personal Assistants, Executive Assistants, Secretaries
Project Assistants, Administrative Assistants
Receptionists
None 5 Days
Effective Business Writing Skills for Secretaries and PAs
Personal Assistants, Secretaries, Managers
Sales Representatives, Customer Service Personnel
Administration Staff, Accounts Staff
None 1 Day
Finance Accounts and Budgets for Secretaries
Secretaries, PAs and Administrators None  2 Days
Professional Skills for Business Secretaries
  • Personal Assistants
  • Secretaries
  • Customer Service Personnel
  • Administration Staff
None 2 Days
Public Relations skills for Business Secretaries
Secretaries, PAs, PR officers and other key personnel in the organization whose work involves contact and interaction with the internal and external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration; None 2 Days
Telephone Etiquette and Front-line Reception Skills
  • Front-line Receptionists
  • Administrative Assistants
  • Customer Service Assistants
None 1 Day
The Indispensable Executive Assistant
Personal Assistants,Secretaries,Managers,Sales Representatives,Customer Service Personnel,
Administration Staff
None 1 Day