Essential Management Skills for Emerging Leaders


Course overview

Bradley Institute’s all-rounder management course is designed to support human resources (HR) functions in an organizational setting. The invaluable techniques and processes learnt will enable any HR department to improve their value, and develop a cohesive, effective HR team that works strategically to meet business goals. Process techniques taught will give you the ability to analyse and improve on the significance of HR process activities and refine them for maximum output. Often HR functions are undervalued, also not well marketed in their organization. This is not a program only for HR personnel but for any manager who wants to improve efficiency, maximise effectiveness and increase profits.

  • Acquire the tools & techniques to be a true process master
  • Be able to show others the financial value of HR activities
  • Put into operation ideas that will really add value to the business
  • Be able to upgrade two critical HR process when you return from this program
  • Be able to upgrade two critical HR process when you return from this program
  • Take steps to market the HR department’s financial value

Who should attend the course?

The Bradley Institute Managing Diversity in the Workplace Course is designed for the public and private sector and is aimed at:

  • Any one in HR who is building or advancing their career, managers overseeing the HR departments of their organisations.
    Senior Personnel who want to know what and how a well-developed HR team and department can really do to add value to an organisation.

Course objectives

At the end of this course, Participants will be able:

  • Apply a Return on investment formula (ROI) to any HR activity and demonstrate the result to others
  • Radically improve performance appraisal systems and others to provide key strategic information on employee competence and performance through KPI’s or Dash Boards
  • Master and be able to carry out process analysis on any existing HR process with a view to improving it
  • Enhance skills in managing individuals from different cultures
  • Examine across the organisation the number of people employed, do a right size model, and explain the results
  • Demonstrate a new approach to the recruitment process and show how it can add value and improve the organisations talent growth
  • Master several techniques that will make your organisations employees more effective.

The Learning Model

The trainer uses up-to-date training techniques and a variety of training methods, to give all participants the
best opportunities for learning including:

  • Class session
  • Group discussions
  • Simulations exercises
  • Case studies and problem solving exercises
  • Individual assignments
  • Templates and tools

Course Contents

  • Introduction – Knowing Yourself
  • Managerial Leadership
  • Emotional Intelligence
  • Recruitment, Selection and Retention
  • Effective Communication – Is It Just “Common Sense”?
  • Performance Management
  • Building Effective High Performance Teams
  • Problem Solving and Decision Making
  • Change Management
  • Conflict Resolution
  • Summary, Review and Action Planning

Course Calendar

06-07 Jan

17-18 Feb

16-17 Mar

06-07 Apr

04-05 May

01-02 Jun

06-07 Jul

03-04 Aug

07-08 Sept

05-06 Oct

02-03 Nov

07-08 Dec

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Cost: R 5 000


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